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BLOG - Care Quality Commission Approves Guidelines For Care Home Filming

Solictor Doran Mitchell comments on new guidelines due to be issued on covert Care Home cameras by the Care Quality Commission (CQC):

Doran Mitchell Solicitor at Pagan Osborne"Towards the end of 2014 the CQC in England approved Guidelines for families considering placing covert cameras in relative’s Care Home rooms in order to discover whether they are being treated with the care and respect they deserve. These are due to be issued early this year, with similar guidance in Scottish likely to follow.

"The primary aim of the CQC’s guidance is to encourage people to think about issues such as the dignity and privacy of the people who may be recorded. The organisation maintains that it neither encourages nor discourages camera use, however the fact that the CQC acknowledged the issue gives such monitoring a certain degree of legitimacy.

"For families who decide to put in place a secret camera to observe the care received by somebody they love, it is usually a last resort - a step taken when they feel their concerns have been ignored. As the person concerned is often unable to communicate their situation themselves, it can be an emotional and distressing decision for families. Therefore this document will offer welcome guidance and support for those who may otherwise feel isolated in their situation.

"Such occurrences, although rare, highlight the importance of choosing the right environment for you and your loved ones at an early stage as you approach your later years. Equally important is to ensure you give your loved ones sufficient power to make decisions on your behalf should you become too ill to make decisions yourself. Granting Power of Attorney to those you trust means that should questions about your wellbeing arise, action can be taken quickly by those with your best interests at heart."

At Pagan Osborne our innovative lateryears service is designed to bring peace of mind to older clients and their families, with advice and support tailored to cover the specific and variable needs of those requiring additional support in their later life.

To speak to one of our specialists in later years planning please email paganosborne@pagan.co.uk or contact our Edinburgh office on 0131 624 6820 or call 01334 653 777 if you live in Fife. Alternatively, you can find out more about the different levels of lateryears support here.

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